Procurement Policy

Procurement Policy of our Store

1. The customer has the right to withdraw from a distance purchase contract without giving any reason within 14 days from the date of receipt of the goods.

2. Complaints should be submitted by e-mail to pettitostore@handmadeforpets.pl 

3. The cost of the return shipment is borne by the buyer.

4. We do not accept returns of digital products.

5. The refund will take place no later than within 14 days from the date of receipt of the shipment.